Traffic Frequently Asked Questions

 

What are the acceptable payment methods?

By phone or online: Visa, Mastercard, Discover, American Express
In person: Visa, Mastercard, Discover, Check, Money Order, Cash
By Mail: Check, Money Order

Why do I have to pay for a convenience fee in addition to my traffic citation when paying by credit card?

In the case of traffic citations, Superior Court of California, County of San Francisco must collect 100% of the citation due. Therefore, in order to offer our customers the convenience of online payment, a processing fee must be levied.

Why is my e-mail address requested?

Your e-mail address will be used to confirm receipt of your online payment.

Who should I contact if I need more information about my traffic citation?

Hall of Justice -- Traffic Division
850 Bryant Street, Room 145
San Francisco, CA 94103
(415) 551-8550

To obtain a copy of your traffic record, please visit our office in Room 145 and have this Records Request Form completed along with the required payment of fee(s). 

If I fail to pay my traffic citation...

A civil assessment of $300.00 will be added to any infraction fine if you fail to post bail on time or fail to appear for your scheduled court date. 

California law permits the Court to impose a civil assessment of three hundred dollars ($300) against any individual who fails, after notice and without good cause, to appear in court for any proceeding, or who fails to pay all or any portion of a fine ordered by the court. The civil assessment is imposed in addition to, and separate from, any fine connected with a traffic citation.

Even if you later contest your citation and win, you may be required to pay the civil assessment.

The Court has entered into an agreement with Alliance One to collect unpaid fines and civil assessments. If you fail to appear or fail to pay your fine, the Court will refer your matter to Alliance One for collection. The Court and Alliance One will use a number of methods to collect unpaid fees and the civil assessment. These methods may include notice to the Department of Motor Vehicles of your failure to appear, which may result in a hold and/or suspension of your driver's license pursuant to Vehicle Code section 40509.5, the garnishment or attachment of your wages along with other various collection devices. If your citation has been referred to Alliance One and you can't afford to pay, learn more about your options.

Can I pay the "Civil Assessment" through this website?

Certain citations that include the $300 civil assessment fee may be paid online. Click on Pay Your Citation on the Pay Traffic Citations page.

Can I pay for Traffic School through this website?

Yes, you can sign-up and pay traffic citation online by clicking here.

How do I know online payments are secure?

Online Services uses Secure Sockets Layer (SSL) technology to safeguard your online transactions. SSL encrypts all of your personal information, including credit card number, so that it cannot be read as the information travels over the Internet.

i have a financial hardship in paying my fine.

Did you receive a ticket, but can't afford to pay? Learn more about your options.