ADA

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How to Request Accomodations	Deaf or Hearing Impaired
Request for Accommodations Form	California Courts Self-Help Center
Rule 1.100	Court ADA Policy
ADA Coordinators	Other Services for Persons with Disabilities
Information from Court Staff Guideline

How to request an accommodation

DEAF OR HARD-OF-HEARING RESOURCES 

The Court recognizes that individuals who are deaf or hard-of-hearing are unable to participate in court proceedings and unable to benefit from court programs and services when they are not provided with appropriate auxiliary aids and services. Likewise, people who are blind or have low vision are unable to benefit from court services when printed materials are the only means of communication available.

A TDD line has been installed for persons who are deaf or heaing impaired. The access number is (415) 551-4001.

Questions related to all branches of the San Francisco Superior Court can be handled via this number.
American Sign Language (ASL) interpreters are available through the Court at no charge to the requesting party.
Assistive listening devices are available and may be obtained by contacting the courtroom clerk IN EACH DEPARTMENT.

Accessible Telephones:
         Civic Center Courthouse:    Every Floor
         Hall of Justice:                     To The Right of the Metal Detectors
         Juvenile Justice Center:      2nd and 3rd Floor Across from the Elevators  

The Court will ensure that communications with individuals with disabilities are as effective as communications with others. The Court when possible, will provide appropriate auxiliary aids and services for people with disabilities (e.g., CART for deaf and hard-of-hearing persons, qualified interpreters, computer-aided transcription services, assistive listening systems, written materials, audio recordings, computer disks, large print, and Braille materials) to ensure that individuals with disabilities will be able to participate in the complete range of court services and programs. The Court will give primary consideration to the type of auxiliary aid or services that individual with disabilities request. The Court will make reasonable efforts to accommodate disability accommodation requests made less than five days before a hearing or other court appearance.

 The Court’s list of certified CART providers is presented below:

CART Providers

Katherine Baca
110 Gardenside #502
SF, CA 94131
(415) 279-7195
[email protected]

Jane James
Captioning Agency Professionals (CAP)
6031 Girvin Drive
Oakland, CA 94611
(510) 530-3989
[email protected]

Laura Brewer
Laura Brewer & Associates
49 Lyell St.
Los Altos, CA 94022
(650) 949-1900
[email protected]

Teri Darrenougue
Laura Brewer & Associates
49 Lyell St.
Los Altos, CA 94022
(650) 949-1900
[email protected]
 
Richard A. Walker
(510) 525-3327
[email protected]

Audrey Maloney 
(415) 531-4502
[email protected]

Captioning Online
14895 14th St.
San Leandro, CA 94577
(707) 476-8737
[email protected]

CART 
P.O. BOX 20278
Castro Valley, CA 94546
(510) 888-9825 

ADA Coordinators

Revised: September 2022

Court ADA Policy

It is the policy of the San Francisco County Superior Court to assure that qualified individuals with disabilities have equal and full access to the judicial system. Court staff shall make every effort to assist individuals requesting reasonable accommodations in accordance with Rule 1.100 of the California Rules of Court (CRC).

Most requests for accommodations will be oral and should be easily and expeditiously provided. Complicated or extraordinary requests for accommodation may necessitate completion of form MC 410, Request for Accommodations by Persons with Disabilities and Order. The Interactive Process is an ongoing dialogue between the individuals with disabilities requesting accommodation(s) and the appropriate ADA coordinator within the Court about possible options for reasonably accommodating an individual with a disability. This process includes ascertaining the individual’s limitations and determining how they could be overcome with a reasonable accommodation, as well as identifying potential accommodations and assessing their effectiveness. Both the individual and the Court are required to participate in this process in good faith.

The Court will promptly inform the applicant of the determination to grant or deny an accommodation request. If the accommodation request is denied in whole or in part, the response will be in writing and the reason(s) will be provided in writing to the individual requesting the accommodation. Upon the request of the applicant, the Court may also provide an additional response in an alternative format. The response to the applicant will indicate whether the request for accommodation is granted or denied, in whole or in part, or an alternative accommodation is granted.

It shall be the responsibility of each court employee to familiarize themselves with CRC Rule 1.100, the use of Form MC 410 and established court procedures for processing request for accommodations.*

Grievances and Appeals: If the Court denies your request for accommodation, you have 10 days from the date your request was denied to appeal the Court’s decision. You must follow the procedures in California Rule of Court rule 1.100(g). If your request was denied by a Judge or Commissioner, you must file a petition for writ of mandate in the appropriate reviewing court under California Rules of Court rules 8.485-8.493 or 8.930-8.936. If your request was denied by any other Court staff, you must submit a written request for review under California Rules of Court rule 1.100(g). Please submit appeals to the ADA Coordinator. If you believe that the Court has otherwise discriminated against anyone on the basis of disability, you can follow the Court’s Grievance Procedure for Disability Discrimination Complaints.

Additional Services for Disabled Persons

Information Court Staff Can & Cannot Provide

To assure equal access, fair treatment, and the just and efficient resolution of disputes for all people asserting their rights under the law.

We will be happy to help you if we can. However, we are allowed to help you only in certain ways since we want to be fair to everyone. This is a list of some things the court staff can and cannot do for you.